Optimise your processes
We develop
AI agents integrated
into your systems
We redesign the process, build the agents and set up the dashboard.
Book a callTrusted by the teams leading
digital transformation
The problem
95% of AI pilots never reach the P&L
It's not the model that fails: what's missing is integration, a metric, and someone who stays to maintain it.
We don't hand over a report telling you what you should do. We deliver the use case working, connected to your systems, with its KPI live.
Source: MIT, “The GenAI Divide: State of AI in Business 2025.”
Why us
We're your trusted technology partner
It's the moment for agile consultancies
We're not just another development shop: we make our clients' technology our own responsibility.
AI renews itself every few months, and a large structure takes longer to adopt it than the cycle lasts. Adopting what's new is our routine, not an internal project. Whoever understands your process writes the code, with no vendor agreements dictating the technology.
We don't compete on size. We compete on cadence.
AIgility methodology
Agile delivery for every use case
A short value map and, from there, use case by use case in short iterations. A working product soon, each case cheaper than the last, and nothing left stuck in a pilot.
Value map
We prioritise use cases by impact and effort, and define the KPI and baseline.
Prioritised use cases + KPI and baseline
Design
We redesign the process with agents inside it. We don't automate the old process.
Target process + agent architecture
Engineering
We build the agents, their tools, the RAG layer and the orchestration.
System in testing + evaluation suite
Integration
We connect it to your core systems, deploy it and train your team.
In production with real users
Measurement
We measure cost per task, quality and KPI. We iterate and move to the next case.
KPI dashboard + next iteration
Every iteration has a deliverable, a KPI and a date. If you stop, what's built keeps working.
Use cases
We solve real problems in your company
Concrete problems from your processes, solved inside your systems. Every one you see is built and running.
Automatic call classification
Call centre · Integrates recording, transcription and CRM
Every call classified by reason, outcome and next action
Data extraction and database ingestion
Document backoffice · Integrates the document source and SQL
From the document to the table, with no manual keying
Document classification
Document management · Integrates the DMS and the destination systems
Every document identified, typed and routed
Digitising satisfaction surveys
Hospitality · Integrates the PMS and the quality dashboard
Paper surveys turned into comparable indicators
Large-scale pipelines and parallel queues
Mass digitisation · Integrates storage, queues and distributed processing
11 million documents a year, with cost per document under control
Text-to-SQL and dashboards on demand
Business analytics · Integrates the data warehouse and the visualisation layer
Natural-language questions, interactive dashboards generated on the spot
Vehicle rental agent
Rental and leasing · Integrates real-time fleet availability and contracting
Contracting closed end to end with no human intervention
Conversational agent on WhatsApp
Property incident intake · Integrates the incident manager and the messaging channel
The tenant reports over WhatsApp and the incident arrives classified and assigned
Tender documents and bid evaluation
Grants and public procurement · Integrates the tender repository and bid documentation
Requirements read, tender drafted and bids evaluated against criteria
Don't see yours? Tell us the process and we'll assess it with you
What we build
A system of agents inside your operations
Input channels
It triggers from wherever you already work: WhatsApp, email, the web or an event from your own systems.
Persistent memory
The plan in progress, the decisions made and the history. The system doesn't start from zero and improves with use.
Orchestration harness
Plans, breaks down the task, decides which agent acts and replans. Controls context and cost.
Agents and subagents
Specialised agents that delegate to subagents: one understands, one queries, one acts and one converses.
Observability and KPIs
Every run leaves a trace: what it did, what it cost and whether it got it right. That's where the business KPI comes from.
Connectors and integrations
The agent doesn't just respond: it reads and writes to your ERP, CRM, database or document manager.
Accelerators
We don't start from zero
Pieces already built and proven with clients, deployed inside the methodology and adapted to your process.
Process Automation
Automatic reading and processing of operational documentation
Invoices, delivery notes and supplier documents processed with RPA, DPA and AI. Fewer manual errors, less processing time and full traceability of the flow.
Assistants
Assistants with RAG over your company's documentation
Support for employees and customers with access to the company's real knowledge, integrated into WhatsApp and the internal channels you already use.
Call Insight
Call analysis with metadata extraction
Records, transcribes and analyses conversations, extracts the relevant information and leaves it usable in dashboards for data-driven decisions.
Document Manager
Automatic summaries, alerts and document management
Organises your document base, generates summaries and flags what needs attention. Fast access to what matters without searching by hand.
Industries
Every industry has its own processes. We know which ones fit agents
Hover over each industry to see the detail
Hospitality
Agents that manage bookings, incidents and guest communication, connected to your PMS and your messaging channel.
HealthTech
Clinical document automation, assisted triage and historical data exploitation, integrated with the HIS and the electronic record.
Logistics and Supply Chain
Agents over inventory management, route incidents and demand forecasting, connected to the TMS, the WMS and the ERP.
FinTech
Document processing with traceability, compliance controls and analytics over operations, with security and audit trail.
ERP and CRM processes
Agents that read and write to your ERP and CRM: record creation, sales follow-up and data reconciliation between systems.
Customer service and support
24/7 support with real customer context, escalation to a human when it's needed, and first-contact resolution measured.
Why UAIOS
We bridge business and technology
We are consultants and we are engineers. The first lets us understand your process before touching code; the second, build it. It's the combination, not either one on its own.
Consulting that ends in code
Our consulting background lets us analyse a process's flow and spot where the value is. Our engineering team turns it into a working system. Both capabilities, under one roof.
Delivery managers who translate
They work hand in hand with you to understand your business needs and turn them into technical requirements. One point of contact from start to finish.
Over 8 years of software in production
We arrived at agents from engineering, not from marketing. We know what it costs to keep a system alive.
We deliver early and keep delivering
Agile delivery by use case, with our own methodology based on scrumban. Value doesn't arrive at the end of the project: it arrives in the first iteration.
We measure it, or we don't do it
If a use case doesn't have a KPI we can move, we tell you before we start.
We stay
Maintenance, evolution and adaptation to new models. Models change every quarter; your system shouldn't break because of it.
Testimonials
What the people already working with us say
Alejandro Ortega Valenzuela
Eurofirms Group
Working with UAIOS was a good experience. We hired them to digitise reporting and apply business intelligence across our sales teams. As with any project there were challenges, but the team was always there proposing solutions tailored to our business and putting them into practice quickly.
Luis Margolles
Onfy
At Onfy we've had the good fortune of working with UAIOS on several developments. They're a committed team, with strong technical knowledge and an always-collaborative attitude. They helped us solve complex challenges: they picked up our project halfway through and delivered it successfully.
Pablo Azcona
Athlas
Serious people. Problems come up, but UAIOS focuses on being part of the solution. UAIOS goes beyond the boundaries of its own company and works with everyone involved toward the solution. Capability, professionalism and a proactive drive to fix what's broken.
Jorge Cruañes Vilas
Seguros Meridiano
Excellent service and professionalism. We've worked with them for years as project management providers and we're very satisfied. Great team!
Cost model
You know what you're paying and why
Value map
The kickoff: process analysis, use-case prioritisation and defining the KPI and baseline.
Engineering and integration
Building the agents and connecting them to your systems. Billed per use case, not as an open-ended project.
Model consumption
Real usage of the AI APIs. Flexible and scalable with the volume of each process.
Support and evolution
Maintenance, monitoring, updates and adaptation to new models.
Frequently asked questions
What people usually ask us
What's the difference between a chatbot and a system of agents?
A chatbot answers. A system of agents acts: it queries your systems, makes bounded decisions, writes to the ERP, kicks off a process and escalates to a person when the case needs it. And it does so by splitting the work across several specialised agents instead of asking one agent to do everything.
What systems can you integrate with?
With practically any core system in the company: ERP, CRM, PMS, HIS, TMS, WMS, ticketing tools, BI, email, messaging, document managers, databases and internal APIs. If it exposes an API, a database or files, there's a way in.
How long does the first use case take to reach production?
[Pending confirmation of the timeline we can commit to.] The logic of the methodology is that the first case reaches production in weeks, not quarters, and that every new case after that goes faster because it reuses the integration and observability already built.
Do I need my data organised before we start?
No. Part of the value map is auditing what data exists, what state it's in, and what needs preparing. We prioritise viable use cases with what already exists and put in writing what would need fixing to unlock the rest.
Which models and providers do you work with?
We work with the leading model providers and choose based on the case: cost, latency, quality and privacy requirements. The architecture is designed so you can switch models without rebuilding the system.
How is the return measured?
Every use case starts with a KPI and a baseline measured before we begin. After that we instrument cost per task, quality, time saved and human escalations, and all of it lands on a business dashboard.
What about the AI Act and GDPR?
We account for it from the design stage: system classification, personal data handling, access control over knowledge, decision traceability and execution logging.
Tell us about a process and we'll tell you if agents make sense for it
A 30-minute call. If we don't see a clear fit, we'll tell you.
Book a call